@article{zu235881,
          number = {30},
           title = {??????????? ???????????? erp- ? crm- ?????? ??? ????????????? ?????????? ?????????????},
          author = {?. ?. ???? and ?. ?. ??????? and ?. ?. ???????},
       publisher = {??? ??. ?. ??????},
            year = {2022},
         journal = {?????????. ??????????. ?????????},
             url = {http://eprints.zu.edu.ua/35881/}
}