@inproceedings{zu242444,
       booktitle = {?? ????????????? ???????-????????? ??????????? ? ??????????? ?????? ???????? ???????????? ?????????? ? ?????? ?? ??????},
           title = {?????????????? CRM-???????: ?????????? ?? ????????? ?????????? ?? ??? ??????? ???????????? ?????},
          author = {?. ???????},
            year = {2024},
           pages = {482--485},
             url = {http://eprints.zu.edu.ua/42444/}
}