Theoretical approaches to the importance of humanization of government management in foreign and white literature

The article examines theoretical approaches to defining the humanization of public administration in both foreign and domestic literature. It highlights that humanization of public administration is a complex system regulating social relations through all types of state activities. Continuous reform of this system has become a key resource for societal progress.

The study notes important topics such as the organization of national unity, the people as a historical community, mutual respect among individuals, the formation of a new concept of public administration, and the role of public institutions in delivering administrative services. These issues are discussed in the works of well-known foreign researchers like O. Glynsky, E. Vokopola, B. Gurne, D. Martin, G. Wright, D. Rou, and D. Soulier.

It is proven that the successful implementation of a state development strategy requires a public administration system capable of quickly and effectively responding to global social changes. This system must reshape the content of administrative services to meet the evolving needs of citizens. In other words, it must become more human-centered.

Achieving this goal requires adapting the structures, workflows, and operational tasks of public administration to new mechanisms of change. Since the late 20th century, these changes have particularly affected the sphere of administrative services. These services help ensure the stability of public administration relations.

Global experience shows that different countries use varied approaches and forms to humanize public administration. These differences depend on the nature of public administration relations and the concentration of administrative powers, either in executive authorities or local self-government bodies. This distinction shapes the specific features of public administration services offered by authorities.

The concept of administrative services is fundamental in the organizational activities of various government bodies. Services are seen as activities aimed at satisfying specific interests and needs, while administrative refers to management functions. Management involves the systematic and purposeful influence of people on social systems or their parts, using knowledge of inherent laws to achieve set goals.

This understanding highlights the primary purpose of humanizing public administration: to ensure the functioning and development of society. In this process, every citizen is recognized as the highest value.